FLAVIL HAMPSTEN: SALES ADVICE
Twitter: @flavil
FLAVILHAMPSTEN.COM

Service Wins

I recently went on a trip. Yes, I went on an airplane and everything.  You know the drill from there…since I do what I do, I critique everything that happens to me. I’ll skip by the airline experience as that went as expected, but my car rental and hotel experience had a different tone since I’ve last used these companies.

The car rental experience started off rough. I’m a member of their ...

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Three key points to winning a sale

I just completed one of the most frustrating buying experiences one can have. Yes, I just got a new car. I had to choose between two (2) cars that I liked.

 

Car #1 was the most expensive but it was rated very high. I’ve driven one before but it was years ago and I was not familiar with the current model.   Therefore, the salesperson needed to ...

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Fish where the fish are: How to locate quality prospects

This isn’t a hard concept, its common sense actually. However, it is also paired with hard work and long hours, therefore, many ignore doing this. Instead, they would rather bang out 100 cold calls and get nowhere…or, worse yet, they may spend half the day researching leads only to make a call and get shut down. They do this because it is simply the activity that fits into their scheduled work hours.

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Daily Tip #30

Culture rules the roost.  If you don't have a good culture on your sales floor you most likely won't have sales. ... << MORE >>

Daily Tip #29

If you didn't do something its because you either didn't want to or you didn't make it a priority. You know it and your managers know it, so there is no reason to make excuses. Too often salespeople make the secondary tasks (making presentations and sending introduction emails) a priority instead of the primary tasks (phone calls and appointments).  Primary tasks should always be completed first with secondary tasks completed next and potentially not until after ... << MORE >>

Daily Tip #28

If you don't innovate, your competition will.  That means they'll beat you.  Innovate your product offerings to keep interest high. ... << MORE >>

Daily Tip #27

If you are in control of your product, you are out of touch.  The customer is in control of what he buys.  If you don't offer it, they will get it somewhere or buy something else.  Conduct focus groups and surveys to find the product that your customers are asking for.   You'll get ... << MORE >>

Daily Tip #26

Control your controllables. You control effort and attitude. Other items that are out of your control you shouldn't worry about. Keep a great attitude and maximum effort every day and you'll be successful.

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Daily Tip #25

Close with conviction.  If you can't do so, its because you aren't confident that the product that you're pitching is right for the customer.  Because of such, you probably haven't executed the four steps necessary before closing.  Nothing is worse than a close at an improper time. ... << MORE >>

Daily Tip #24

Long hours are part of the job...any job.  If you're more worried about when you leave work rather than actually doing the work, you are doomed.  Make the most of the hours in the day and if you need to work some additional hours to get the job done then do so.  Success has no set work hours. ... << MORE >>